Posted 7/2/2013 1:41 AM (GMT 0)
Three weeks ago, I went in for my pre-op appoinrment only to find out the Dr was not even in the office. They said they were supposed to try to call me to reschedule, but apparently never did. Had the surgery two weeks ago, and the Dr. decided all that he was going to do, right before surgery.
I am still healing, more swollen, less motion and feeling in my finger than they expected at this point, but they aren't concerned yet. I start hand therapy tomorrow.
Today in the mail I got a check from them equivalent to a co-pay. My insurance did not get charged for the missed appointment, and I did not pay a co-pay for it. I see it as them admitting their mistake, and makes me not quite as angry at the scheduling staff.