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Posted 5/11/2009 3:22 AM (GMT 0)
OK, it's Monday here, and I've phoned the snotty big city hospital.

You'll remember that they promised and assured my Very Annoyed Doctor that I would have a bed after this procedure.

Guess what? I don't. My guess is that they didn't even bother to open my file when my doctor rang, and just told her whatever she wanted to hear to placate her. eyes

I have finally got the surgical administrator to accept that yes, this is a problem, so she is off to do a bit of phoning around to get the definitive Word on what will be happening. *Apparently* she's going to call back... though when, I don't know.

redface It really shouldn't be this hard... turn turn All I want them to do is definitively say "yes, you'll be staying," or "no, you won't", so I can make plans. Their "we'll decide on the day" is ridiculous, especially as I (and now the surgical administrator) am fully aware that it is impossible to find a hospital bed (or a hotel room) at short notice on a weekend.

Ivy smhair
Posted 5/11/2009 3:36 AM (GMT 0)
What makes people reject compassion? Ridiculous.

My heart goes to you Ivy. I just don't know why they do this.
Posted 5/11/2009 3:41 AM (GMT 0)
Thanks, ExJohnson. I'll admit that even I am amazed that they are now being *dishonest* simply to protect themselves from criticism. (Why? I should be more cynical by now.)
Thanks for listening. I really just hopped online to vent but had really better get off the computer now, just in case the administrator phones.
Posted 5/11/2009 3:54 AM (GMT 0)
Amazing. Hope it all works out!
Posted 5/11/2009 4:30 AM (GMT 0)
Having the surgical administrator on your side should help, at the very least. I hope they can get this all sorted out for you.
Posted 5/11/2009 10:05 AM (GMT 0)
(((Ivy))) I hope everything works out for you. What type of surgical procedure are you having? The best of luck to you! Blessings, Julie
Posted 5/11/2009 10:15 AM (GMT 0)
I'm not usually one for getting back at folks, it is an unhealthy preoccupation that usually does as much emotional harm to the aggrieved as to the aggressor. But when they are doing the wrong thing anyway, you have nothing to lose, and they really do need teaching somehow.

If it doesn't get you even more wound up Ivy, why not comfort yourself with thinking up ideas of how to gain revenge upon them...something gruesome in the hand on the way out when you shake the hand of the administrator to say thank you for all your efforts, maybe...?

Operant conditioning is a wonderful thing, you might be amazed at how their attitude has changed next time. Pecking order people - they are either at your throat, or at your feet, they don't emotionally comprehend equality !
Posted 5/11/2009 12:25 PM (GMT 0)
Ivy, that is so terrible....I just feel like that shouldn't even be legal, and I don't understand what on earth they are thinking.
Posted 5/11/2009 2:01 PM (GMT 0)
Ivy, couldn't you book a hotel room in advance of your appointment in case they discharge you again? And if they dont discharge you then call the hotel and cancel your room.
Posted 5/11/2009 11:22 PM (GMT 0)
Yellowfin, no I can't. I'm on an income that's waaaaaay below the poverty line, and if I book a room and don't turn up, I'll lose all that money... which is equivalent to more than a week's income for me.
Sno, I agree with you about the pecking order mentality and LMills, I agree, I don't think this is legal either.
Posted 5/12/2009 5:25 AM (GMT 0)
Do you have a local or area News Channel that would be interested in your plight? A human interest type story of the beleaguered, ill every-day person up against the Big Bad Hospital kind of angle?
Rattle the bars on their cage.
Can you just *stay* and not leave? Would they actually try to push you out the door? I think this is heineous.
Posted 5/12/2009 3:20 PM (GMT 0)
Oh Ivy, I'm so sorry you are getting treated so poorly. My momma bear instincts are coming out! I so wish I could come fight the hospital for you!!!! I do think that if on the day of the procedure I didn't have a bed, I would be feeling quite ill from the anesthesia and would be very light headed and nauseous. I would not be fit to be released no matter what my vital signs were!
Posted 5/12/2009 3:29 PM (GMT 0)

Hi Ivy,

really hope you get sorted very soon you shouln't have to be going through this good luck with the procedure let us know how it goes when you feel up to it. Bev x

Posted 5/12/2009 3:46 PM (GMT 0)
Ivy,
I'd be willing to write to Mr. Rudd in regards to your complaint. Heck I am ready to cut and paste your last posts Now. On his website, first in the new portion and in the Health portion, his administration claims to "Improve care" and "Improve Hospitals". I do not think that what you are going through is right, and I really want to do something about it. You have been kind, caring and supportive to us all here...you deserve so much better.

I also agree with contacting a local news org...you know "Channel XYor Z on Your Side" type thing. Most agencies don't like that kinda spotlight. Usually the person they helped, the problem vanish and they are treated regally(which should have happened in the first place).
Here is the place to contact the Australian PM, The Hon Kevin Rudd MP...I don't just want sit and wring my hands...but I don't want to offend you either...
www.pm.gov.au/contact/index.cfm
Posted 5/12/2009 3:53 PM (GMT 0)

78SilvAnniv said...
Do you have a local or area News Channel that would be interested in your plight? A human interest type story of the beleaguered, ill every-day person up against the Big Bad Hospital kind of angle?
Rattle the bars on their cage.
Can you just *stay* and not leave? Would they actually try to push you out the door? I think this is heineous.


My grandfather refused to leave the hospital once because a car had hit him and broken part of his pelvis, but because they thought he was being too unruly they kicked him out, called security, and refused entry.
I don't think hospitals should be able to do this but they do.
Posted 5/13/2009 1:33 AM (GMT 0)

Ivy I can’t believe you’re being treated like this – it really is unacceptable and frustrating as all hell! I know you are probably too tired to contact the news right now; but perhaps writing to them instead of calling could be an option, or at least writing to your local member/Mr Rudd – because this is unacceptable! Working for the government I know that something has to be put in writing of some sort (even an simple email) and as soon as it is in writing it WILL be taken seriously. It os gov’t protocol and has to be acknowledged.

 

Might be worth a go, especially if others here are willing to do the writing on your behalf!

 

P

Posted 5/13/2009 1:36 AM (GMT 0)
I'm writing now; not to Mr Rudd though. Am going to hospital CEOs, local MP and maybe the state health minister.

Not whingeing, though - have an idea to fix the problem.
Posted 5/13/2009 4:58 AM (GMT 0)
That’s the way to get attention I think – and you’re going to get a lot more sympathy from the officials when you are proposing a solution and not just telling them what’s wrong with the system. They really need to be aware of this though. You’ve requested numerous times for assistance and a bed and this is just not right. As we’ve all said, most other hospitals would demand you either stayed over or had someone there to look after you.   I know in my outpatient surgery they seemed quite anxious to get me in and out as soon as possible, I can understand they have huge lists for surgeries in that department, at least I had someone to take care of me afterwards, I really can’t say a bad thing about the treatment I received at the royal Brisbane. It makes me mad that you’re not being treated with sensitivity and respect. I mean I know these dr’s don’t understand 1 st hand what this illness is like, but they should be sensitive to your needs!!   Let us know how you go with your letters and if you get a decent response! I certainly hope you do! Heh heh – maybe they’ll pay for a fancy hotel room for you and a chauffeur to and from the hospital as a ‘hush’ payment!! Wouldn’t that be nice!   What date is your surgery scheduled for?
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