I had a post about
the hrs i had to wait to see the er doctor several weeks ago. I was having chest and arm pain, stomach pain and throwing up. Went to er because it was how i was before my problems in April.
The er director just called and apologized. Dh signed me in at 11 pm. director said they had had 12 people sign in at 8, 9 at 9pm and 13 at 10 so they had no beds. He said he understood my concern with my "unique" history. Said they are revamping the er dept and going to start having a dr see pts in triage to better access the issues. They are also going to open up another area for pts. He said somethign about the Team Health er drs being good. I told him i used to work for the Team health call center so i had heard all kinds of complaints about the er wait time and understood, but we were very worried that night. He apologized. I told him people had started going to the other hospital near by due to wait times at his hospital but want to go back to his. He then gave me his personal cell number and said to call if i had any other concerns.
While it took a while for him to call me back, i was impressed with him calling at all.