Hi Walkingafineline,
Silly question - do you have your email address listed just above the "show email address" option? If so, then I would suggest that you click on the envelope, allow outlook to
open, then copy and paste the email address to gmail? That's how I do it sometimes.
If you would please let me know what you have tried (either here or by sending me an email), I can see if other Moderators can help figure out what might be happening.
Thanks,
Trav.