Lost emails - please email again.

If anyone has sent me an email in the past 3-4 days....and I have not answered...please send it again.

I've spent over an hour on the phone with Apple support and also Google support.
Google wants to charge me $125 (or was it $175?) to get my emails back.

I'm not prepared to pay that at this time...

The Dude Abides said...
Man, that's a bunch of crap! I think Apple needs to pay Google for the e-mail recovery!

I'm sorry that happened, Girlie. Hopefully you'll find a way to recover them for free. Surely, you can't be the only person in that situation. Whatever the case, I'll stop calling you Shirley.

I know, right? Good thing that account is 'only' for forum emails and not something more important. Not that forum emails aren't important...lol...but you know what I mean.

In this day and age...it shouldn't have happened...IMO.

My computer savvy (and Apple worshiper) son is on a holiday now...so I can't ask him to fix this for me.... I'll be cursing that company loudly when he returns....hehehe

LOL - you make me laugh Dude.

Can't you login to the Google account through the web to get them that way?

When I first read about the issue, my first thought was the same as acarined. But, I figured there had to be more to the matter, or you would have just logged into the website.

Were you using an e-mail client like Outlook to download your Gmail, via POP3/IMAP? This is what I do. But, I leave a copy of my e-mails on the Gmail server, as a safety net.

However, that still doesn't makes sense how updating your OS would have nuked your e-mails locally.

If you don't want to get into a lengthy discussion about it, I'll certainly understand. But, my curiosity got the best of me, so I thought I would ask. Then again, I know what curiosity did to the cat...

Post Edited (The Dude Abides) : 11/3/2018 10:58:11 PM (GMT-6)

Thanks for taking the time to provide some additional details for a matter that must be highly irritating. I'm still scratching my head about it, but, no more than you, I guess.

I agree with Apple that updating your OS shouldn't have had anything to do with your server-based Gmail. Those two things are independent.

Thus, the only possible explanation I could imagine was your using a third-party e-mail client (e.g. Outlook, Thunderbird, etc.) to download your Gmail to your iMac and have the server-based copy deleted.

But, that's not what happened. Plus, as previously noted, even if your Gmail messages had been downloaded locally (to your iMac), an OS upgrade still shouldn't have deleted any messages.

If an App or another person would have had access to your Gmail account/credentials, then I could understand the potential for something to happen. But, e-mails shouldn't vanish on their own. Air quotes on "shouldn't."

Finally, anything that would have been deleted in Gmail (via browser access) should have gone into your "Trash" folder. They would sit there for 30 days, before being automatically deleted, unless someone/something emptied the "Trash" folder sooner.

The only other thing I could imagine is this: https://support.google.com/mail/contact/missingemails

Sorry for bugging you about this. In addition to enjoying solving problems, my many years of technical support (professionally and for family/friends) makes it nearly impossible to not help. It's a curse. Now, if I could just get an interview and get hired, now that I've been looking to go back to work. The time off has driven me a bit nuts.

Okay, I think I'm going to call it an "early" night and go to bed.

Nighty night.

The plot thickens but I'm too tired/stressed to type it all out.


clue: I got an email from a forum member this morning...but the account is different by one letter.
So it's one letter different than the email that's listed in my profile.


figure that one out....? I'm fried.

The Dude Abides said...
First, thank you for the kind words. I'm not sure if I'll be an asset ... or, an ASSet. ha...

As for your receiving an e-mail in your Gmail inbox listed in your profile -- but the address to which it was sent was different by one letter, that's even more bizarre!

That doesn't make sense, because, as far as I know, it's a binary choice. That is, either an e-mail address matches the one in your profile or it doesn't. There should be no "assumptions" or "intuition" as to where an e-mail should be sent.

(Unless A.I. is involved. Rise of the Machines! Skynet!)

If it were a human at Canada Post that was manually sorting letters and they found an address that almost matched a known house, I could see them thinking "They probably meant this other address." But, Gmail "shouldn't" (there's that word again) work that way. Else, we'd all be getting e-mails intended for other people with similar e-mail addresses.

Gmail ignores the dots in an address. So, [email protected] is the same as [email protected]. And, vice versa. But, of course, that's not the same issue as being one letter different.

Very, very strange.

I'll be pondering this later, as I lay awake in bed.

It IS very strange...because when someone is emailing me...I would assume they would just click on the hyperlink...and not type out my email address....but then how does the extra letter get dropped.
and why oh why is it getting to me when the address really isn't mine without that letter.

Twilight Zone.

Oh well......not worth fretting about...anymore.