astroman said...
I do miss the days when you had some sort of supply warehouse with very knowledgeable employees that knew where to get something if they did not stock it, those days are almost over in this disposable world.
Amen to that, my friend. Years ago, whether it was Radio Shack, Sears, or newer (by comparison) stores like CompUSA or Blockbuster, the people working in those stores had specific product knowledge and could answer questions.
The sales clerk at Sears could compare and contrast different televisions, vacuum cleaners, and washing machines. The person at Radio Shack would not only personally show you where that transistor or diode is located, they would have enough knowledge about
electronics to make suggestions for repairing that stereo or building that hobby project. The folks at Blockbuster had actually watched a lot of the movies they stocked and could make good suggestions. At CompUSA, they could talk about
CPU speed, RAM, and actually knew about
the off-the-shelf products they sold.
I can't recall when the change happened or when I became aware of it being a widespread problem, but I was still finding the above kind of good help in the 90s. I feel maybe it was the 2000s when things changed. Certainly, the mood of the country changed in 2001. In my mind, at least, the mood never completely recovered. Since then, it's felt like a long, slow, gradual decline in so many different aspects of life and society.