Posted 4/28/2012 5:44 PM (GMT 0)
once they changed to the new improved pouch i didn't even bother, i had heard lots of bad things about them, and while messing with 3 of them, just to see how they worked, i tore the whole closure system off! not being forceful, just regular opening and closing. I also read about a lot of people having the problem you are having though. putting a piece of tp right inside the opening will help that.