CCherbal now contains only Qing Dai?

I just got an order of CCherbal which has worked really well for me over the last 6 months, although I also used another Chinese formula at the same time, but now it has only Qing Dai in the capsules.

I can't get any response from CCherbal except a very brief reply to say return them, but I live in the UK and it will cost me to return, so I just want to know why?! Y'know I paid a lot for something I could get here for a tenth of the price if I'm just buying Qing Dai powder.

Has anyone had the same problem? The bottles still say the same three ingredients and so does the site but the capsules are clearly just filled with Qing Dai.

Well no I paid by Paypal so I don't suppose I'll have a problem getting a refund. I just wanted to know why they would change it like that without letting their customers know.

Anyway after several emails I finally got another rather terse response that said that "the other ingredients are now freeze dried WITH the Qing Dai to produce crystalline granules that survive the digestive process. Qing Dai is indigo dye so everything turns blue in the process".

So I wasn't happy with that either, so I emailed them again asking for some proof like a certificate of analysis and I just got a reply saying

"CCherbal is a co-op not a "for profit" business so, I want to just end this back and forth. Please return the product and I will return your money with shipping.

Also you might want to look at studies that have been done on granular Qing Dai"

Now that sounds to me like they don't want to be open or provide any traceability of their product, and why would they want me to look at studies on granular Qing Dai when they claim it's not just Qing Dai.
I already looked at the study. There's only one a far as I'm aware. The granules just look blueish to me
they don't look like combined herbs or anything like the last lot I had.

So I'm not sure what to do now, whether to trust them or send them back and hope I get a full refund and buy Qing Dai here and hope it's good quality. I'd definitely rather stick with something I know that works, but CCherbals replies don't fill me with confidence.

Thanks for you input. In the end they refunded half of my money that I asked for. For now I'm going to keep taking one capsule a day in the evening even if it's just Qing Dai. I have no symptoms since two months after I started it apart from a little discomfort if I'm not too careful with diet and I'm only going once a day. This is the best I've been if a few years and I take no drugs at all.

I'll probably stop the Qing Dai after another month or so and just keep it for if a flare up occurs. I'm going to continue taking the other Chinese herbs for the rest of the year at least to build up my digestive strength. I've been reading that in TCM treatment they often just use these herbs with success but they don't have strong antiinflammatories in them like the Qing Dai. The ones I use are
called Bu Zhong Yi Qi Wan but there are lots of similar formulas.

That was the closest I could find to what I read about in this article.
http://www.itmonline.org/arts/jianpiling.htm

The brand I use I think is a high quality tested one commonly used by practitioners in the UK, Lanzhou Taibao Pharmaceutical Co, Ltd. It meets international GMP standards so I'm not too worried about pollutants with that. It's not inexpensive, but cheaper than consulting a practitioner

Oh well maybe I shouldn't mention brands. I think there are several brands of these standard formulas that are reputable coming from China and Taiwan so I don't think it matters which one is used. I'm not promoting any and definately not CCherbal since I criticised them. Its just the herbs in it I was interested in and you should be able to buy those as powders separately. I had trouble finding them at a reasonable price in the UK though, but now I found a good source so I don't need to risk customs charges anymore