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Sorry but needing to vent

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Posted 4/7/2009 1:47 AM (GMT 0)
Went to see a urologist today for my bladder infection.  Waited over an hour to get in and when he came in he immediately started looking at his watch.  He asked why I was there and I told him bladder infection and I tried explaining my history but was cut off.  He said lets order a CT of my bladder and come back in for the results and cystoscopy and I said sedation and he laughed at me.  I tried asking questions and was cut short and he said "if you don't want to do it the way I plan then I will not treat you".  I walked out so mad I felt like hitting something (like him).  What infuriates me is him laughing at me when I asked about sedation and him not even letting me be a part of my own treatment process.  I thought doctors these days want us to be proactive in our own healthcare.  What happened to compassion.  What happened to being able to ask questions?  Okay, vent over.  Just had to get it off my chest or I'd be dwelling on it all night and not sleeping.  So, gonna treat myself with the meds to calm the symptoms until I can get in to see another urologist.
Posted 4/7/2009 2:01 AM (GMT 0)

Ocean1,

I'm so sorry.  I completely understand why you are upset....I'd be infuriated.  I've had too many bad experiences with doctors to even count, and I'm sure many of the members would say the same.  You are absolutely right to see someone else, and I only wish that your treatment was not delayed by someone so insensitive and unprofessional.  It's good that you came here to vent, and you definitely shouldn't be sorry about it!  I hope you can find some relief while you are seeking another urologist. 

Posted 4/7/2009 2:40 AM (GMT 0)
That's awful, Ocean... :(... I'm so sorry that happened to you... That makes me angry, too. :(
Posted 4/7/2009 12:26 PM (GMT 0)

Diane,

I am so sorry this  physician was very unprofessional and uncaring.  If he is in a group or a clinic I would take the time to write a letter to the clinic administrator and state the fact of his rudeness to the administrator.  Make sure you only state his behavior and attitude from your stand point as a patient looking for help.

Your other recourse would be to let your insurance company know of his behavior as they are the ones paying for his rudeness if you are using medical insurance.

You have a right to feel upset......lots of hugs to you my friend.

Hugs

Kitt

Posted 4/7/2009 2:07 PM (GMT 0)
I agree with Stkitt, I think you need to report this guy. His behaviour was so unprofessional and rude its no wonder you are upset. He wouldn't have liked the response he got from me, thats for sure. I sure hope you can get into see another urologist soon so you don't have to suffer more.

Hugs
Gail *Nanners*
Posted 4/7/2009 6:41 PM (GMT 0)
I was thinking exactly what Kitt and Nanners stated. This doctor is arrogant and needs to be put in his place. You definitely should be proactive regarding your health and your anger is justified! yeah
Posted 4/7/2009 9:25 PM (GMT 0)
Thanks everyone.  I am in a better frame of mind this afternoon.  I got an appointment for next Tuesday with my Mom's urologist (a woman) and if my Mom loves her than that is good enough for me.  I should have just gone with hers to begin with but she and I normally try to stay with different doctors as we are named the same (she is also Diane) and in the past our records have gotten really mixed together if we were with the same doc.  But, hopefully this one will listen and understand.  It is a woman so, if anything, she can at least understand what it "feels" like for me having this bladder infection/issues.  I talked to the Medical Director of the hospital where I work this morning and the urologist I saw yesterday is on staff at our hospital.  He is e-mailing me a form to complete a formal complaint and I have every intention of filling it out and returning it.  Thankfully the Medical Director is a friend of mine and I've known him for a while.  He was very sympathetic and listened closely to what I had to say and responded by saying that "if this is how he treats an employee of mine, I wonder if this is how he treats all his patients".  I think there might be a little investigating to happen.  Thanks again for letting me vent.  Hugs to all.
Posted 4/7/2009 10:09 PM (GMT 0)
Hey Diane.....that is such good news! I'm really glad to know you have an appointment with your Mom's urologist. I hope it works out well. Also great that you spoke to the Medical Director of the hospital.....and glad to know he was sympathetic and took you seriously. That gives me faith, to know that it is possible to make things right in a bad situation. Good for you!
Posted 4/8/2009 2:43 AM (GMT 0)
I  hope your feeling better today. 

I can understand your frustration.  In the past, I've dealt with drs. who have no bedside manner.

When someone is not feeling well they are very vulnerable and look to a dr. to help.

Getting a bad attitude from him is no~no on his part! nono

Glad to hear you have another appointment and I'm sure this will work in your favor.

 

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