Posted 6/5/2014 4:42 PM (GMT 0)
Display, you are stronger than this. Stand up for yourself and ask for more training. Ask the questions that you need to. Don't assume anything.
Knock on your bosses door and say " i am not comfortable yet with the phone systems, can someone review it again with me?" Bet they will respect you more for doing that and being conciencious.
You can do this! You're awesome!
Peace and strength
Trina