Hi everyone,
I haven't been around much. I wanted to ask how I go about making a complaint against my Primary Doc. He is not someone I chose, when my regular doctor left the practice earlier in the year they have moved me from doctor to doctor everytime i have an appoitnment. It is never with the same doctor. So anyway today I went in because I called yesterday about some ongoing back pain and I wanted to know what the doctor reccomend i do since it seem to be getting worse and I typically can get it under control. So after waiting 45mins for him to come in, he walks in and asks me whats wrong. I tell him about my back pain, he then starts to raise his voice at me, in a really mean and forceful tone. Tells me when am I going to get insurance? Hello I would have it if the state of Missouri would give it to me, or any insurance company would approve me. I have applied many times and have been denied because of my Chronic Pain condition. So then he tells me you are really becoming a pain, you come here and WANT us to pump you full of narcotics (btw, they prescribe me the pills, I HAVE NEVER ASKED FOR THEM) which I do take 2 vicodin a day, how that is alot i do not know. I told him they werent working and I didnt want them anyway. He said I need to learn how to manage my pain on my own, since i have no insurance there is nothing he can do for me. He said i need psychiatric care and its noted in my chart that i refused it and have refused to take a MRI. First the psychiartic care, I have NEVER heard this before today when he yelled it out at me. The MRI him and another doctor in the office said I DID NOT NEED IT, it was prescirbed by my pain doc. I procedded to tell him remember you told me not to get it, he said NO I NOTED in your CHART PATIENT REFUSAL. I would never refuse to get a test they told me i needed. I want my back to get fixed. He lied and I dont know what to do. He yelled at me like i was a little kid. He made me feel so stupid and yelled and said well what do you want me to go through the trouble and schedule the MRI, can you even afford it? I was like yes do it, i will find a way. I just wanted to get out of there at that moment. After being told i was crazy and i was there just for pills i felt really stupid. I am a 29 year old mother of 2, I have been paying for my treatment for over a year, every appoitment, every test, every specialtist they have reccomended i have done. Now he is saying I am just a drug seeker. I am not. I have told them so many times the pills they give me do not help, they would tell me it was all they would give me. So for some pain relief i would take them. I never absued my medication I always took it as prescribed if not less. He says taking more than 3 a day was abusing it. He told me to take my meds as needed every 4-6 hours, i took 2-3 pills a day never any more, how am i abusing it. His nurse even told me he was wrong to say that and had me see another doctor in the office who agreed. But then all of a sudden they are turning against me.
I am very very hurt by this and walked out of the office crying. How can he yell at me and then proceed to charge me 59.00 for nothing, he did nothing but scold me and tell me there is nothing he can do. I think its more nothing he is willing to do. I felt very dumb, i felt like i was labled as a drug seeker and will have that in my chart and it is so far from the truth. I do everything at home to help my pain. I use ric heating pads i make myself, i buy every pain patch there is on the shelf to help me all so i dont have to rely on pills. I have asked them to offer me some sort of other help besides medication and they refuse. I do not know what to do anymore.
I want to complain about him but I am scared of what will happen to me. Will he be belived and I wont? I feel like he knows that no one is going to beleive my story and that is why he did this. My BF was so worried when i came out of the DR.s office in tears he is like what hapened i told him i just wanted to get out of there. It was so embarrasing and degrading to me as a woman.
I have been diagnosed by a Rheumy to have Fibro and Chronic Myofasical pain and he says its all in myhead and i need help. I dont know what to do. I am sorry this is so long. I am so hurt and upset I am hoping someone can help me.
Thanks.
(Sorry I had to update my sig. its been awhile since i have been on here)