Posted 2/23/2013 3:54 PM (GMT 0)
Welcome to HW, this is a wonderful community of caring people. If you havent done an introduction post, that would be helpful so everyone can get to know you.
Sorry to hear about your SCS troubles. Thats inexcusable for them to not respond for that long. I got irritated when it took more than 24 hours for a response,lol. When was the last time you spoke with your rep? They do have a staff turn over there and possibly your rep is gone. If you are in the north east US I may still have some numbers for regional supervisors, or maybe my rep could get some numbers for you. If you want to you can email me directly, use the link under my user name to access my email directly.
I hope that you figure it out soon!
Hugs,
Shell