I have only been dealing with them since Dec of last year , I was denied the first time and sent in again , this time armed with specialist , and 3 different doctors , I am dealing with so much I have had cat scans adn I am having another MRI next week , CPP did call me today finally after 3 weeks of requests to tell me that they are waiting for the specialist to send in her info and that was it , nothing else not any ETA nothing , she was kinda rude like i was inconvience , which kinda put me out a bit , but i dont want to be anything but respectfula nd nice to these people they hold my future in their hands wich i think is a scary situtaion :(