Hi all,
Folks have posted some of the Insurance woes, and Mike has had a doozie this week.
After 3 years on Medicaid, he got a letter saying April 30 was his LAST DAY.
He got a form about the renewal date, March 31 and a form to fill out, which can be done online. And so he did...March 5th, the day after he got the notice for renewal.
Then when he got the notice on the 23rd about the cut off date! GASP. NO meds as of May 1st.
How did this happen?
He called and called and the Customer Service line is really really busy, you can wait an hour IF you get a PLEASE wait for the next Rep. Most of the time the VRU just hangs up on you.
He went to the office in our county and they said he had to start over and apply and it would be 30-45 days. With no anti-rejection meds?
So he filled out the form on line again, sent it in and started making the calls again. When he got through he explained his tale of woe to the CSR and she said there was nothing to be done, that she saw his form in the system already and it would be processed in time. He tried to argue that he had been cancelled because they made a mistake and she had no ears for his troubles.
He told her about the antirejection meds and asked for the form to be expedited.
He found out yesterday after waiting half the afternoon for the VRU to work, that he was approved. No letter yet, but there is hope again!
He caught a good break this time. We hope.
Thanks for listening. You have any insurance woes you'd like to get off your chest? This is the place!
Mama Lama