Hello, I was on Dicetel as well, my doctor had told me the only thing it would do was soften the stool so it's easier when you go. I dont think it's suppose to help with pain.
I think your pain is probably due to what you eat, I know with me depending on where the pain is located and how severe it is, I know what food I ate that is doing that to me. Like the pain from a sugar is like a stabbing but a dull pain might be a pasta or bread. And then there's bloating. I hope this helps.