Posted 2/5/2015 10:36 PM (GMT 0)
THis is unbelievable! I waited and waited and waited, made over 20 phone calls for my son's tests for the result because the lab wasn't picking up the phone and the dr. didn't get the results. Had to call costumer service from LabCorp to find out what happened to the tests. THey said there was no fax and no phone number on the test order and they couldn't reach the dr. Yeah, right, they couldn't reach a dr who works in one of the biggest hospitals in the US! I had to give Labcorop the phone nr and the fax nr of the dr because they were too lazy to look it up.
I called the dr's office yesterday and asked them if they got the fax with the results and asked that the dr calls me back. He did not, not yesterday and not today. I called again today and asked that the results be faxed to us. THey faxed the results for... the parv virus. No results for lyme, barto, babesia, nothing!
I don't know who messed up, but this is the biggest, stupidest thing I can tell you I've ever had to go through. Very sloppy and careless from the beginning to end. I really wish we didn't have to pay insurance because everything is a big mess and I am getting no where, not with the labs, not with the doctors.
What if this was a life threatening situation?