I use an adhesive remover that is very gentle. I've had my ileostomy since 1984 and only began using adhesive remover in the last few years. I had a build up form on my skin causing problems with the flange adhering. Weird, huh? Anyway it wasn't sticky, but the skin was actually shiny, like it was sealed and really smooth. I was hesitant about
the wipes working but I was willing to try anything. They worked and I've continued to use them. They are really inexpensive and worth it for the confidence.