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Posted 8/21/2015 6:09 PM (GMT 0)
Does anyone have a company that they are happy with? We need a professional company that is on Medicare's approved list. Thanks in advance.
Posted 8/21/2015 8:14 PM (GMT 0)
I've been very happy with Edge Park. They have a great web site so I don't have to interact with a human too often. And they ship FAST! I always get the stuff the day after I order it with standard shipping.
Posted 8/21/2015 9:51 PM (GMT 0)
I had tried ordering through my work supplier initially and they drove me insane.  I ended up trying Byram Healthcare.  They were great!  Knowledgeable, got whatever scripts I needed to get my supplies from the doctor directly, and I never had insurance issues.  It was really nice talking with somebody who knew what they were doing.  You could reorder online but some of their website functionality seemed iffy so I usually just called.  However, I don't know if they participate with Medicare.
Posted 8/21/2015 10:05 PM (GMT 0)
I use edgepark, seems like a lot of us do. They are pretty easy but the reviews for them are terrible. I expected it to be the worst. I actually get my stuff over night from the approval date from insurance. It can take a few days to get everything organized with my insurance but I haven't paid a cent out of pocket, and as I said, stuff arrives the following day :)
Posted 8/23/2015 2:27 AM (GMT 0)
I'm in the states and use Liberator Medical. They accept Medicare without any issue and don't harass you when bills get neglected for some reason or another. They can also do speed deliveries in case you're really low and will remind you when it's time to reorder based on your change preferences. I really like them.
Posted 8/23/2015 4:21 PM (GMT 0)
I have been using Edgepark ever since my operation in 2010. Medicare can be a pain though. I have Medicare as my primary and Pa Bl cross and Bl shield 65 special as my secondary.
Posted 8/23/2015 6:18 PM (GMT 0)
Very satisfied with McKesson formerly sterling. Their staff quite knowledgable when it comes to insurance/Medicare.
Posted 8/23/2015 10:04 PM (GMT 0)
Thank you, everyone! I appreciate the responses.
Posted 8/25/2015 6:53 AM (GMT 0)
Shield Healthcare is another good one and they direct bill Medicare, MediCal and Medicaid. They have an Ostomy Lifestyle Specialist and an Ostomy Community Page on their website and a Facebook page called Ostomy Life. Full disclosure: the Ostomy Lifestyle Specialist is my daughter-could not be more proud wink
Posted 8/26/2015 4:03 AM (GMT 0)

sweetpeasmom said...
Full disclosure: the Ostomy Lifestyle Specialist is my daughter-could not be more proud wink

If you're talking about Laura, she's a hero to me (but she already knows that). :-) :-) :-)
Posted 9/3/2015 1:25 AM (GMT 0)

Axis said...
I had tried ordering through my work supplier initially and they drove me insane. I ended up trying Byram Healthcare. They were great! Knowledgeable, got whatever scripts I needed to get my supplies from the doctor directly, and I never had insurance issues. It was really nice talking with somebody who knew what they were doing. You could reorder online but some of their website functionality seemed iffy so I usually just called. However, I don't know if they participate with Medicare.

How did you get in touch with someone who knew what they were doing?! Whenever I call and ask about suggest products (like the emails/website say to do), they simply read me the catalog. I too hate the website, but otherwise love the ease of not having to do anything but call in my order. And now I hear they are starting automatic shipments, so I may just do that. I always think about trying other companies, but wonder about the whole "if it ain't broke, don't fix it" rule!
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