HealingWell
Search Close Search
☰

Phone call from my Health insurance company

Support Forums
>
Prostate Cancer
✚ New Topic ✚ Reply
❬ ❬ Previous Thread |Next Thread ❭ ❭
Posted 8/8/2011 11:09 AM (GMT 0)
Monday morning, I'm staying home today waiting for a scheduled phone call from my Health insurance company at eleven this morning. I was told its to give me a full run down on what to expect in the following weeks to come until my surgery. confused   I really have no idea what to expect. I'll post to get feed back on what happens.

(added thread title)

 

Post Edited By Moderator (Steve n Dallas) : 8/8/2011 7:19:24 AM (GMT-6)

Posted 8/8/2011 3:57 PM (GMT 0)
Lets hope it is not the "we have reviewed your case and decided that we will not cover the cost of general anesthesia and will only provide for local lidocaine injections during surgery" smilewinkgrin phone call.
Posted 8/8/2011 4:05 PM (GMT 0)
Water Guy, actually it was a very positive call. I now have a "case worker" who is a nurse and there to help me with any concerns and questions.My wife were on the phone for almost an hour with her.She put us at ease on some of our concerns.
Posted 8/8/2011 4:16 PM (GMT 0)
To lighten up the coversation I asked my "case worker" if I should be concerned that my urologist works out of the back of his car. Her quick reply 'depends on the model of the car".
Posted 8/8/2011 4:25 PM (GMT 0)
If its a Yugo run like hell now!! What insurance do you have? BCBS of Alabama is the most piss poor insurance company ever. If I asked for something like a case worker all I would get is a letter from them in 6 weeks after surgery denying my request. BCBS still considers proton treatment experimental and up until 2008 the DaVinci Robot was experimental. smhair They only started covering DaVinci surgery when the Hospitals in AL with Davinci's all agreed to not charge more for robot than open surgery.
Posted 8/8/2011 4:33 PM (GMT 0)
Water Guy, my insurance is Keystone/Blue Cross.
Posted 8/8/2011 4:38 PM (GMT 0)
Water Guy. I will challenge you with my Blue Cross of Louisiana. They are terrible. I would not recommend them to anyone. I completely feel your pain.

Cajun Jeff
Posted 8/8/2011 4:45 PM (GMT 0)
Throughout my PC journey, we have used BCBS of South Carolina, and have had zero problems or complaints. They have approved all my treatments and operations without question, and I have never been asked for any kind of co-pay. Looks like BCBS must vary in quality from state to state. In SC, they are the #1 provider with the general population, and the state of SC uses them exclusively.

Good luck to you.
Posted 8/8/2011 5:16 PM (GMT 0)
I've had no problems yet from Blue Cross of Pa.
Posted 8/8/2011 6:06 PM (GMT 0)
My Ins. co. (really big national) called me asking to set up a care manager for my upcoming surgery. Pity it was almost a year after the surgery was finished. Got all set up for the process regardless, got profuse apologies for being late. Then a few weeks ago I got yet another call, asking me to set up a care manager for my upcoming surgery.

Maybe they are planning ahead in case my prostate grows back. Wonder how many times they would pay to remove it? smilewinkgrin

Posted 8/8/2011 6:32 PM (GMT 0)
142 I hope you asked to speak to the supervisor in charge of that department. You should inform them of that poor service.

Cajun jeff
Posted 8/8/2011 6:57 PM (GMT 0)
Jeff,

LOL -

Last big issue was them denying a claim while I was holding the printed letter authorizing the expense. In my hand.

Finally was several levels up before a manager admitted that they did not have the file, and it was standard policy to deny.

Had to send them a notarized copy of what they sent me.

We don't seem to want to trust our doctors, but trust not the insurance company either.

Posted 9/25/2013 4:45 PM (GMT 0)
did not check the reply to emails-----am new here----am supposed to have seeding done in a few weeks-----not even sure exactly when------can you have sex after this procedure at some point or is your sex life over???????????-------and do men sometimes just not do anything and risk it??
Posted 9/25/2013 4:56 PM (GMT 0)
cancergleason 7,

I have copied your comment to your other thread. Here:
www.healingwell.com/community/default.aspx?f=35&m=2861759

I will be less confusing if you look for responses there.
Posted 9/25/2013 5:00 PM (GMT 0)
Not that this thread was meant to compare insurance plans, but my experience with Blue Cross of Florida has been first-rate.

Granted, Medicare is primary for me, but BC of Florida as secondary has picked up everything that has been submitted to them.
✚ New Topic ✚ Reply