Steven, it's funny you mentioned following up with insurance and the authorization. My wife contacted the insurance to check on the PA to see if a request has been put in by my doctor's office. On two separate phone calls they told her they did not see any request. I contacted my doctor's office and they said they were waiting on insurance but that was a day or two after contacting my insurance. On a third attempt by my wife contacted the insurance and they told her they needed to have me present in the phone call conversation to give out the information.
A little bit of the back story to this is, the day or two after discussing the scans with my urologist the scheduling person called wanting to know why we wanted the CPT code. My wife had asked for the code during my doctor's visit with the urologist. The urologist did not know the code but said she would have someone in the office get us that information. She must have forwarded on to the scheduling person. The scheduling person seemed to be more concerned with why we wanted the code because she said that she was working on it. I explained to her that just in case my insurance wouldn't pay for a PSMA scan we would like to check around to see what it might cost out of pocket. As I mentioned in a earlier post on this thread the urologist quoted us $47,000 but I was reading online that the cost could be anywhere from two to ten thousand dollars. It's not that I didn't believe the urologist I just thought she was dealing with the cost when it goes through an insurance company. I had a past experience with my son where he needed some scans done for a possible kidney stone. My son did not have insurance at the time. The Doctor's office quoted $20,000 on one scan and close to that on another test, It may have been another type of scan. I called around for CT scan and got one for 1 or 2k. And right then and there after the scan they had a doctor on staff and said they saw kidney stone.
So anyway, with my situation, the scheduling person seemed to be offended and then ask If she should not schedule the scan if I'm going to look around for a scan. I said just follow through with what the urologist ordered I'm just checking cost. So my belief is it's very possible she intentionally sat on it for a while.
Post Edited (JC9sav) : 4/21/2024 8:24:43 AM (GMT-8)