Recently I placed an order with Alldaychemist and received an email from them detailing how to track the parcel. The email I received is exactly as below:------------------------------------------------------------------------------------------------------------------------------
Dear Bill
Thank You for placing an order with us.
Please note that the order no. 11--81 has been shipped on February 19 , 2009 through tracking number ED56----103IN which may be tracked after five to six days on
www.usps.com (for USA) ,
For France:
www.chronotrace.chronopost.com/chronotrace/external.jspFor Spain:
www.correos.es/ENG/13-MenuRec2/01-MenuRec21/2010_c1-LocalizadorE.aspFor Canada:
canadapost.ca/Personal/Tools/Track/ItemSingle.aspxand
app1.hongkongpost.com/CGI/mt/enquiry.jsp?mail_type=ems_out (for Other countries).
For any feedback / queries, you may contact us at
[email protected] or
[email protected] With warm regards
For AllDayChemist
Dispatch Department
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Now while all the links are genuine and go to the sites indicated the link for "Hongkong Post----other countries" (this includes Australia) does not. The link somewhere along ADC's line has been altered and actually takes you to an Indian dating and matrimonial service. I emailed ADC with a complaint, copying and pasting the link within my email. Their reply was they did not understand for they could see nothing wrong and the link was genuine. They included in their reply the pasted false link I had sent them and it was indeed now kosher. This is their reply:------------------------------------------------------------------------------------------------------------------------------
Dear Bill
Thank you for the mail.
Please note that we do not engage in any such policies. The link that you said links to Hongkong Post tracking site and not to any matrimonial site. I think that there is some sort of confusion here. You can click on the link yourself and check.
Even when you click the link and then choose Australia, the following link appears:http://ice.auspost.com.au/
With warm regards
ANUJ
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I then checked the link pasted within my complaint email and lo and behold, the copied link therein was legitimate. Somewhere somebody had changed the link destination while keeping the screen wording the same ( a common phising practice) , but had also taken into account that should there be a complaint to ADC the false link if copied somehow reverted to genuine. (wow that is very clever)
It was only by copying the entire email and sending it back to ADC that they could see that what I was saying was correct. But as I look now at my post here, the pasted original email also goes to the genuine site. The link within my ADC original tracking advice email took you to this site "http://www.indiapost.org " which is actually a matrrimonial/dating service. Someone within their organization sure is clever at covering their tracks. This may also explain the ED emails people complain about.
Below is their latest reply.-------------------------------------------------------------------------------------------------------------------------------
"Dear Bill
Thank you for the mail.
Please trust me that we are not aware of this and I thank you for pointing this out. You are correct and I will get the link corrected immediately.
I apologize the inconvenience faced by you but it will not happen again.
With warm regards
ANUJ
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You just never know,Bill
Post Edited (BillyMac) : 2/21/2009 8:52:28 PM (GMT-7)