I'd ask his gasteroenterologist about
getting an infliximab/remicade blood test done to check his level of that medication and whether there are any antibodies present.
https://www.labcorp.com/test-menu/29496/infliximab-concentration-and-anti-infliximab-antibodyabout
20% begin loosing response to remicade and increasing the dosage (from 5mgs per kilogram of body weight to 10mgs) and/or frequency of remicade infusions (from 8 weeks to 6 or 4 weeks) often brings patients back into a response.
Other biologics work when failing one, in most cases.